Shipping Policy
Overview
This Shipping Policy details how we manage the handling and delivery of physical goods, focusing on quick, secure delivery with transparent communication throughout.
Order Processing
Orders are processed during regular business hours once payment is confirmed. Heavy demand or holidays may cause slight delays, which will be communicated promptly.
Delivery Options
We partner with reliable couriers and postal services to ensure trustworthy delivery and tracking. Available shipping methods depend on your location.
Expected Delivery Times
Delivery times vary by location. Domestic shipments generally take 5–14 business days, while international ones might require 10–21 business days.
Shipping Restrictions
Some areas might have import restrictions or delivery limitations. Customers must ensure their addresses are correct and suitable for delivery.
Lost or Damaged Shipments
If your package is lost or damaged, contact us immediately. We'll coordinate with the courier to offer a suitable solution, which could include a replacement or refund.
Duties and Taxes on Imports
International orders might incur customs duties or taxes decided by local authorities. These charges are the responsibility of the recipient.
Confirmation of Delivery
Once a courier confirms delivery to the provided address, responsibility is transferred to the recipient.
Policy Modifications
We may update this Shipping Policy from time to time. Changes will be posted on this page.